Make a Difference Every Day

Are you a highly organised and detail-oriented individual looking to contribute to a charity that transforms lives? Aldingbourne Trust is seeking an enthusiastic Administrative Assistant to support our Catering and Events and Central Office teams. This is a varied and rewarding role where your skills will help us deliver exceptional services to adults with learning disabilities and/or autism.

Key Responsibilities

Catering and Events Support

• Manage bookings for conference rooms, corporate events, parties, and social gatherings (up to 100 guests).
• Be the first point of contact for enquiries regarding availability, pricing, and booking details.
• Coordinate with internal teams to ensure smooth event delivery.
• Liaise with Finance to ensure accurate and timely invoicing.
• Maintain booking records and calendars in line with data protection policies.
• Deliver outstanding customer service to internal and external clients.

Central Office Support

• Handle phone calls, door entry intercom, and shared inboxes.
• Greet visitors and respond to initial enquiries.
• Assist with general admin tasks including correspondence, filing, data entry, and minute-taking.
• Manage office supplies and conduct stock checks.
• Organise meetings, including scheduling, agendas, and follow-ups.
• Maintain accurate databases and support project coordination.

Person Specification

Skills & Experience

• Proven administrative experience.
• Strong organisational and time management skills.
• Excellent written and verbal communication.
• High attention to detail and accuracy.
• Proficient in Microsoft Office and Microsoft Teams.
• Comfortable using AI tools and project management software.
• Positive, proactive, and customer-focused attitude.
• Ability to collaborate across multiple teams.
• Experience in office management and operational coordination.
• Ability to monitor performance against KPIs and deliver measurable results.

Why Join Us?
At Aldingbourne Trust, you’ll be part of a forward-thinking charity that values innovation, inclusion, and impact. Your work will directly support our mission to help people live independent and fulfilling lives.

· Pension: The Aldingbourne Trust offers a contributory pension scheme to qualifying staff.

· Annual leave: 25 days in each year, pro rata for part time staff. 1 extra day per annum after 5 years of service, up to a maximum of 5 extra days after 10 years.

· Sick leave: After the first month’s service, 2 weeks at full pay in a rolling 12-month period (pro rata if Part Time)

· Emergency family care/ career’s leave: Up to 6 days per annum (pro rata if Part Time)

 

Employee Benefits:

· Life Assurance: 2 x your annual salary

· Employee Assistance Programme

· Bicycle voucher scheme

· Eye care vouchers

· Discounted gym membership

· 10% staff discount at Seasons Nursery (based at Aldingbourne Country Centre)

· 10% in ACC shop, ACC café, Horticulture, MAKE, and MAKE Café.

· Peer Support Groups – Menopause Support, Mental Health First Aid, and Neurodiversity

· Staff and volunteer awards

· Qualify for the national Blue Light Card discount scheme

· £200 refer a friend scheme (payable when the new person starts)

Please note: The Aldingbourne Trust reserves the right to close this vacancy early depending on the volume of applications received.

• Please view the Job Description Administrative Assistant document