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Head of Sales - Ecommerce business

£80000 - £85000 per annum + benefits

An award winning organisation specialising in luxury products, selling D2C, 90% overseas, based in the Staines area is seeking a data driven, Head of Sales, to oversee the internal e-commerce sales team and drive this e-commerce business globally. They ship their luxury products to over 100 countries and are a subsidiary of a much bigger conglomerate.

They seek a Head of Sales to directly manage the small sales team who turnover £30M and build the business with the Directors further. You'll be a great believer of analysing sales figures, evaluating conversion rates, response times in order to target your team. You'll be able to influence and provide ideas to increase web traffic, create digital marketing campaigns to generate leads, understand multiple markets and have experience of working in multiple currencies.

As the Head of Sales, you'll be responsible for:

  • Delivering monthly sales target and KPIs
  • Recruiting, inducting and developing new members to the existing sales team of 7 staff
  • Managing and motivating/training sales team to hit targets
  • Analysing sales performances and set strategy to implement growth
  • Directly managing key customers and occasionally key suppliers to ensure best service and grow sales.
  • Working with Head of Finance and Head of Supply Chain to improve order- fulfilment efficiency and customer service.
  • Assisting in deploying tools, systems, and ERP improvements to the business.

What do you need?

  • Previous experience of managing an e-commerce sales team, serving large numbers of enquiries rapidly via email and phone.
  • An individual that relishes pressure and wants to work in a company growing rapidly who has high levels of energy, people & motivational skills
  • A track record of meeting sales and margin targets, together with high quality reporting.
  • Experience in implementing staff training, SOPs, process, and controls, and management tools to improve sales and business efficiency.
  • A consummate record of salesmanship of your own.

What's on offer?

  • Salary £80,000 - £85,000 base plus bonus
  • Parking
  • Pension
  • 25 days holiday
  • Health and Life Insurance
  • Hours 9-5:30 office based role - after 6 months occasional WFH