*** IMMEDIATE START OPPORTUNITY ***

Our client, a market-leading business are looking for Claims Handlers to join their team.

Responsible for front end call handling in relation to claims notification, customer service, and verbal technical claims advice claims in accordance with the applicable policy terms of each contract.

Responsibilities

 Manage and develop the internal and external relationships, which allow the claims function to operate efficiently and effectively

 Promote the best image of the Company through a professional manner, personal appearance and behaviour and adhere to company standards and procedures. Maintain the highest level of personal conduct

 To ensure that any complaints arising from processed claims are responded to promptly

 To take ownership and responsibility of customer enquiries politely and efficiently on the telephone


It is important that the successful candidate has:

* Excellent standard of written English

* A good level of technical understanding in relevant area(s) is desirable.

* Previous experience within a call centre and/or across different shift patterns is desirable, but not essential.

* An excellent communicator, capable of influencing and asserting opinion at all levels.

* Ability to demonstrate a highly professional work ethic.

* A high degree of drive and commitment is a must in this challenging role.

If you feel that you meet this criteria and are passionate about making a difference through excellent levels of customer service, please don't hesitate to apply immediately to Ben Davis on[please apply by clicking on the blue button on this web page] or [please apply by clicking on the blue button on this web page]