Food & Beverage Manager (Retail & Hospitality)

Are you an experienced Food & Beverage professional looking for an exciting and varied role at one of the world's most iconic motorsport venues?

MotorSport Vision (MSV) is seeking an enthusiastic and commercially minded Food & Beverage Manager to lead the front of house delivery of our retail and hospitality operations at Brands Hatch.

From busy race weekends and major public events to corporate hospitality and day-to-day circuit operations, no two days are the same. This is a hands-on leadership role, combining operational planning, people management and event delivery to ensure our guests receive an exceptional experience every time they visit.

The Role

The Catering and Hospitality teams at Brands Hatch deliver food and beverage services across three retail outlets (GPT, Kentagon and Hailwoods) alongside more than 50 VIP suites within the Brabham Stewart Building and two corporate hospitality floors, Clark and Stirling.

Working closely with the Head of Culinary, Brands Hatch Circuit Manager and Group Catering Manager, you will take the lead on all front of house food and beverage operations. You will be responsible for ensuring our retail and hospitality services are well staffed, professionally delivered, commercially efficient and maintained to the highest possible standards.

This is a varied and fast-paced role, with regular weekend and evening working required throughout the circuits race and Christmas Party season (March – December).

Key Responsibilities

Operational Delivery

• Lead the day to day front of house operation of the Food & Beverage department, delivering exceptional retail and hospitality experiences across all services and events
• Work closely with the Head of Culinary to plan and deliver successful food and beverage operations
• Oversee all front of house operations on event days
• Ensure retail and hospitality outlets are appropriately staffed and operate within agreed labour budgets
• Forecast staffing requirements and produce rotas in advance of events using our staff rota system – RotaCloud
• Agree outlet operating hours and service requirements in conjunction with the Head of Culinary, Head Chef and Circuit Manager.
• Maintain and continuously improve standards across all retail and hospitality areas.
• Liaise with contracted catering concession operators to agree operating days, service levels and event requirements
• Professionally investigate and resolve customer feedback and complaints
• Support the delivery of senior management lunches and other internal corporate food and beverage requirements
• Act as a designated Food & Beverage Duty Manager when required

People Management & Training

• Work closely with the Group Recruitment Advisor to maintain a strong and flexible staffing pool
• Lead the training, induction and retention of both casual and permanent Food & Beverage team members
• Line manage Front of House Supervisors and support the wider Hospitality, Suites and Bar teams.
• Monitor attendance, punctuality and performance, ensuring high standards are consistently maintained
• Ensure training records and competency matrices remain accurate and up to date
• Foster a positive culture of teamwork, accountability and outstanding customer service

Financial & Commercial Management

• Manage cash handling procedures, floats, banking and safe reconciliation
• Complete event return documentation accurately and within required timescales
• Monitor labour deployment to ensure resources are used efficiently and effectively
• Identify opportunities to support revenue growth across retail and hospitality operations
• Manage stock forecasting, ordering and rotation in line with circuit requirements
• Maintain accurate menu and pricing information across EBES and other relevant business systems

Compliance & Equipment

• Ensure departmental compliance systems and records remain accurate and up to date
• Maintain high standards of food safety, health and safety, licensing and company compliance across all areas of responsibility
• Ensure front of house equipment, including coffee machines, beer coolers, bar equipment and refrigeration units, are maintained and operational.
• Liaise with approved contractors and suppliers to arrange servicing and repairs when required
• Support operational and event audits as necessary

Communication & Event Planning

• Lead and contribute to event planning meetings, ensuring all stakeholders are aligned on operational requirements and timelines
• Provide regular updates and reporting to the Group Catering Manager and Circuit Manager
• Act as a key liaison between internal teams to coordinate event requirements and support successful event delivery.
• Work closely with the Hospitality Sales team and Hospitality Coordinators to ensure the seamless planning and delivery of hospitality events.
• Support continual improvement initiatives across the Food & Beverage operation.

About You

We're looking for an experienced and motivated Food & Beverage or Hospitality Manager who thrives in a fast-paced, customer-focused environment.

You will be an organised and confident leader with the ability to manage multiple priorities, motivate teams and maintain exceptional standards, even during our busiest events.

Essential Skills & Experience

• Previous management experience within catering, hospitality, food and beverage or events operations
• Proven experience leading large teams in a fast-paced, customer-facing environment
• Excellent communication and interpersonal skills
• Strong organisational, planning and problem-solving abilities
• A relevant Food Safety and Hygiene qualification
• Experience recruiting, motivating, coaching and developing teams
• Experience managing staffing rotas and labour deployment
• Strong attention to detail and a commitment to maintaining high standards
• Sound financial awareness, including cash handling and reconciliation
• Good IT skills and experience using scheduling or workforce management systems
• The ability to manage competing priorities and meet deadlines
• A highly motivated, energetic and professional approach
• Flexibility to work evenings, weekends and event days

Desirable

• Experience working within motorsport venues, sports stadiums, racecourses or other large-scale event environments
• Personal Licence Holder
• IOSH or equivalent Health & Safety qualification
• A degree or relevant hospitality qualification
• Experience using EPOS, staffing or workforce management systems (RotaCloud)

Why Join MSV?

This is a fantastic opportunity to play a key role in the Food & Beverage operation at one of the UK's most prestigious motorsport venues.

Brands Hatch hosts an exciting and diverse calendar of events throughout the year, from international motorsport and major race meetings to corporate events and track hire activities. As Food & Beverage Manager, you'll have the opportunity to lead a varied operation, develop your team and make a genuine impact on the experience we deliver to thousands of visitors.

Benefits include:

• Competitive pay and benefits
• 31 days holiday (including Bank Holidays and Christmas shutdown)
• Access to our MSV Hub, giving you access to discounts at 100s of shops across the UK
• Discounted food and drink when working on site
• A staff pass allowing access for yourself and a guest to attend events at all MSV circuits (including BTCC & BSB)
• Access to 24/7 GP and wellbeing services
• Training opportunities
• A workplace pension
• Free parking

If you're an experienced hospitality professional with a passion for operational excellence, we'd love to hear from you. To begin your application, please click the ‘Apply Here’ button to begin the application process.

Please note, MotorSport Vision reserve the right to remove this advert early is a sufficient number of suitable applications have been recieved.

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