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Contact Team Leader
Permanent
Full time
£26,000 - £32,000
Working on a busy call centre, within a friendly and professional team. You will be managing a team of call advisors taking inbound calls relating to occupational pension schemes and flexible benefits. You will be required to assist with call handling during busy periods and to check email responses for the client helplines.
You will also supervise workloads, train team members and ensure SLAs are being met. The role will also involve working with clients, the administration team and client managers to win and install new client helplines into the Contact Centre.
This position would be ideal for someone who is looking for a step up in their career or a change of industry!
If you are interested please contact Zoe Payne on[please apply by clicking on the blue button on this web page] or [please apply by clicking on the blue button on this web page]
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