** Have you worked in retail and looking for a change in career?? **

We have an opportunity for a bright and ambitious individual to join my clients lively team as a Customer Care Consultants.
The role is to deliver effective customer service, claims and sales service to all customer in a highly professional manner.

Customer Care Consultants
Crawley, West Sussex
£17,200 Full time
Permanent

You will be:
- Answering inbound calls from customers, being first point of contact in the call centre on any point of the company's products and services
- Handling urgent enquiries in an effective manner
- logging all the details accurately onto the system
- Deal effectively and fairly to all customer complaints
- Liaise closely with appropriate contractors to ensure valid claims are dealt with effectively and on time

The ideal candidate will have the following skills and experiences:
- Experience in a customer service role
- Excellent communication skills
- Excellent customer service
- Superb telephone manner
- Ability to work under pressure
- Excellent English, written and spoken

This is a full time positions working between the hours of 7am – 10 pm on 8 hour shifts between Monday- Friday working occasional weekends, based in Crawley West Sussex.

If this is a role you are interested in please send your CV to [please apply by clicking on the blue button on this web page] or call[please apply by clicking on the blue button on this web page].