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Claims Handler
£19,500, plus shift allowance, OTE up to £20,500
6 months contracts available
Redhill, Surrey
Our client, based in the centre of Redhill, is seeking Claims Handlers, to join their well established and extremely busy call centre team.
As a Claims Handler, the following duties will apply:
* Responsible for taking inbound calls from customers dealing with emergency assistance claims.
* Managing the claim ensuring all parties are informed and processes are followed to completion.
* Determining customer needs and ensuring expectations are met.
* You will also be required to deal with any customer complaints which arise.
As a Claims Handler, you will require to following skills and attributes:
*Proven experience within a call centre environment/telephone based experience.
* Claims experience would be desirable
* Strong communication skills, ability to take initiative and solve problems
* Active problem solving skills, ability to think on feet
* Good organisational skills and ability to work under pressure.
* Good geographical knowledge would be an advantage.
Both permanent and 6 month fixed term contracts are available. You will be required to work full time hours of 37.5 a week from Monday-Sunday between 7am-9pm. Salary £19,500 plus shift allowance, OTE up to £20,500.
If you feel this is the role for you please email your CV to [please apply by clicking on the blue button on this web page] or call[please apply by clicking on the blue button on this web page].
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