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Customer Service Agent
£15,500 - £16,000 per annum
Redhill, Surrey
Fixed term contract (6 months)
Our client is seeking a highly customer focused, Customer Service Agent to join their busy call centre within the centre of Redhill.
As a Customer Service Agent, you will be required to carry out the following duties:
* Answering inbound calls from customers, handling general customer queries
* Dealing with high volumes of calls to a satisfactory level
* Handling calls from customers and solving complaints.
* Updating the system accurately will be a daily task.
*Working to daily and weekly KPI's and completing any administrative tasks with each call.
For the Customer Service Agent role, you will require:
* Proven Customer Service experience gained within a call centre environment
* Strong communication skills and ability to problem solve
* GCSE or equivalent in Maths & English at grade C and above
Hours for the role are on a rota basis, working 35 hours Monday to Saturday, between 8am and 7pm, Saturdays, 9am – 2pm. Based in Redhill, Surrey.
If successful, you will be subject to a credit check upon offer of the role.
For more information or to apply, please call Gayle Hooper on[please apply by clicking on the blue button on this web page] or email your CV to [please apply by clicking on the blue button on this web page]
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