Are you a an experienced Customer Service Agent or Supervisor?

Role: Customer Service Supervisor
Location: Reigate
Rate: £18,000 + £2000 performance bonus
Role: Permanent
Starting: ASAP

Our client is looking for an experienced Customer Service Agent skills or Supervisor to manage a team of three people. The Team will be in charge of responding to all customer enquires over the phone and via email. Making sure all enquires are responded to or resolved within an effective or timely manor.

Responsibilities and duties:

• Team Management/Supervision
• Complaint handling
• Managing complaints in an effective manor
• Enquiry handling (Via email and over the phone)
• Filing
• Invoice checking
• Managing complaints in an effective manor

The ideal Candidate will be:

• Excellent written and verbal communication skills
• Motivated
• Enthusiastic
• Experience of managing a small team preferably
• Car owner

This is a permanent position and the hours are Full time Monday-Friday. 09.00 - 5:30pm

Please apply today to find out more by sending your CV to [please apply by clicking on the blue button on this web page] or call[please apply by clicking on the blue button on this web page]